Egyptian Stationers mission is to meet your needs with Superior Service & Super Savings. We are members of “is.group” Independent Stationers,
one of the nations largest buying groups, and The Steelcase Networks.
These memberships enable us to service national accounts and give us
a combined sales
Single Source Procurement
Easy Ordering
Comprehensive Product Selection
Can’t Find It? Let Us Look. We Do Special Orders Everyday.
Free Next Day Delivery see policies No Hassle Returns see policies Superior Service Special Customer Services
Benefits
In 1870, the exact date is not known, the parent
organization of Egyptian Stationers was founded in Belleville. In 1919 a new store was opened
at 19 East Main Street under the name Schirmer & Winkler, selling
not only office products, but also wall paper, picture framing and book
binding. The name “Egyptian” Stationery was adopted in 1929 due to the location of the business in Southern Illinois. The southern tip of Illinois from a line due east of St. Louis, MO to the Indiana border is known as “Little Egypt”. Therefore, because the company made the decision to service this area, the name “Egyptian Stationery Company” was appropriate. In 1965, the business was purchased by Mr. Fred Baltz and Mr. Bob Dodge, from the widow of Mr. Weingaertner. The business was formed into a corporation now known as Egyptian Stationers, Inc. The year of 1969 saw another move when the building of St. Clair County’s new courthouse forced Egyptian to move; relocating to 107 West Main Street, where the supply division and corporate office are still located. 1978 saw the purchase of property at 129 West Main Street, where Egyptian Business Furniture is located, housing the contract furniture and carpet division. Upon the retirement, first of Bob Dodge, then in
1993 of Fred Baltz, Fred’s three children, Mike, Kevin and Alison, took over the running
of Egyptian Stationers, Inc. They stayed focused on the principle
their father laid down, “ Great Customer Service”, the bend
over backwards attitude that keeps their customers coming back. Through
their many affiliations with cooperative buying groups they are able
to offer competitive pricing, single source procurement and a wide variety
of choices. This enables us to “Meet
Your Needs with Superior Service & Super Savings”. Am I charged for delivery? We offer FREE Next Day Delivery (in most areas) on orders of $ 40.00 or more when you place your order by 4:00 pm via phone, 6:00 pm online, 3:30 pm by fax. Any items Back Ordered still fall under original invoice total and not subject to a charge. There are circumstances when an item you order falls under a “special order” category. Sometimes when this happens, we are charged freight by the manufacturer, which we pass those freight charges on to you as a separate line item that is not subject to tax. Exceptions if an order is under minimum, would be any special order signage/name plates, rubber stamps, notary stamps, and corporate seals. Sometimes there are situations that based on the circumstances, we have to evaluate and charge an installation fee. Usually this has to do with multiple pieces of furniture, heavy pieces of furniture or if delivery conditions (stairs) warrant a separate fee. When will I receive my delivery? You should expect delivery the next day for all catalog orders that meet above requirements. However, there are several exceptions: catalog items that are not UPS able will fall under an outside delivery or freight service may take up to 5 days to receive. Also, if furniture needs to be assembled, allow 2-3 days. Hassle Free: Just give us a Call What can I return and will I be charged? Any supply item for return must be in resalable condition in its original box/carton or packaging. There is no restocking fee if item is returned within 30 days from date of purchase. If you have the invoice number please give that info to our service representative. This will speed up process. You may return unassembled and manufacturer assembled furniture as long as you have original box/carton and item is in resalable condition. Special orders, imprinting, food or beverages are not returnable unless there’s an error by Egyptian or a manufacturer defect. Assembled furniture cannot be returned unless there was an error by Egyptian or a manufacturers defect. Most manufacturers will attempt to repair the defect or problem by contacting them directly. Check assembly instructions for guidelines. We will return food or beverage items if received with expired sell date if reported immediately upon delivery. How long do I have to return an item? You have 30 days from date of purchase to return an item that was ordered wrong. We would like to hear from you within 10 days if an item was sent incorrectly, items shorted, damaged or defective, so we can correct ASAP for you. How do I get my return back to you? If our own delivery personnel delivered it, they will pick up return within 2-3 days of being reported. If your item was delivered by an outside source then we will initiate a RA (return authorization) number for number of cartons/items you are returning. Returns should be picked up within 7-10 business days. Credit will be given when items are reported received at our warehouse. Please do not ship item for return. Regarding due dates You may choose to pay from invoice or wait for your monthly, consolidated statement. Our invoices and statements are due in full within 30 days of the invoice date. A service charge of 1-1/2% per month (18% per annum) will be charged on all accounts over 30 days old from date of invoice. The monthly statement will inform you as to status of your payments. A statement is only sent if there is an outstanding invoice. Where do we send our payments? Please mail all checks to: Egyptian Stationers, Inc 107 West Main Street Belleville, IL 62220 May we pay by credit card? Yes. You may pay your invoice and statements by Visa Or MasterCard. |